On‑demand delivery is your safety valve when plans change. It offers immediate dispatch, flexible windows, and live updates—perfect for missed cutoffs, last‑minute requests, or critical spare parts. You pay for responsiveness, but you often avoid bigger costs like downtime, penalties, or unhappy customers.
Scheduled routes shine where consistency matters. Set pickups and drops at predictable times, reduce per‑stop costs, and create a reliable workflow for interoffice moves, lab runs, or production transfers. Most teams do best with a hybrid: scheduled routes as the backbone, layered with on‑demand for exceptions. Review your traffic monthly and shift eligible jobs to scheduled service to capture savings without losing flexibility.